The publication in 1987 of the International Standards ISO 9000 series was due to core program requirements generic quality management. The rules of the ISO 9000 series are written in a generic and are equally applicable to service companies such as banks, hospitals, hotels and restaurants. Were developed primarily for use in businesses and in the relationships between buyer and seller. This latest application involves the possibility for business assessments multiple and, in a number of countries, the practice of entrusting the evaluation of supplier quality systems to third parties, which has developed rapidly. At present there is no mechanism in the ISO governing the mutual recognition of registration certificates issued by third parties to companies whose quality systems have been evaluated. However, to promote convergence between national standards, the Council Committee for Conformity Assessment (ISO / CASCO) has prepared and published guidelines that form part of the collection of ISO / IEC. Some guidelines are directly applicable, as is the case of ISO / IEC Guide 40 “General Requirements for Acceptance of Certification Bodies and of the ISO / IEC 48” Requirements for the Registration Evaluation and Third Party Quality System a Supplier, which have been adopted in many countries both in its regulations on certification programs such as national or regional standards as the case of European Standards EN 45000 series of CEN / CENELEC. While ISO 9000 certificates in question are not delivered on behalf of the ISO, it was considered necessary that the ISO plays a role in the dissemination of information on national programs operating in member countries.

Benefits of quality systems based on ISO 9000 The tangible benefits of such quality systems include: * Best product design. Best quality. Reducing waste, corrections and complaints from customers. Effective use of manpower, machinery and equipment, resulting in higher productivity. Elimination of bottlenecks in the production and creation of a relaxed working atmosphere, leading to good human relations. Creation of awareness regarding the quality and greater employee satisfaction at work, improving the quality culture of the company. Improves confidence among customers. Improves the image and credibility of the company in the markets international, which is essential for success in export activity.